Return Policy
- Impacto Coleccionables offers you the option to return your purchase within 15 business days of the product's delivery confirmation.
- The logistics costs incurred by the return will be borne by Impacto Coleccionables. Because we want you to be sure that what you buy is what you really need and are looking for.
- To process a return, please contact us via our Contact Form or call us at +34 91 834 0649
- It is essential that the product, its accessories and accompanying documentation are in perfect condition and contained in their original packaging. It is your responsibility to pack the product properly to avoid possible damage during transport. We will collect the package from your home.
- Once we receive the return shipment, our staff will check that everything is in the same condition in which it was sent and will proceed to refund the value of the returned products, all in accordance with the payment method you chose when making your purchase (credit card, bank transfer, etc.).